What casino management needs to know to keep customers and employees safe

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March 16, 2018

David Vialpando

David Vialpando

BROOKFIELD, Wis. — David Vialpando, director of gaming programs for OnCourse Learning Financial Services, is one of four experts scheduled to discuss what casino management needs to know about tribal casino employee training for active shooter incidents April 18 during the National Indian Gaming Association’s Indian Gaming Tradeshow and Convention in Las Vegas.

“We live in a time where these events are becoming more and more common in the United States,” Vialpando said. “Because of this, it is important for casino management to know what an active shooter is, what to do and what not to do.”

Presentation agenda

The 2 p.m. presentation will include the following:

  • Handling active shooters in the casino, casino offices and gaming commission offices
  • Encouraging the mental preparation necessary for survival
  • Providing a history of these events in the U.S. and how times have changed since the 1999 Columbine High School shooting
  • Enactment of a real-life active shooter scenario.

Action plan

“Having an action plan in place and having a good partnership with law enforcement are critical for the best possible outcome in any active shooter incident,” said Vialpando, whose extensive law enforcement background includes working as a special agent with the California Department of Justice, Bureau of Gambling Control.

“We hope that those attending this presentation will share the material with their co-workers, family members and friends to help everyone develop their own personal critical incident response plan for surviving these traumatic, yet all-too-frequent events,” Vialpando said.

Other gaming expert presenters

Other California-based casino training experts presenting with Vialpando, who currently is the commission chairman of the Iipay Nation of Santa Ysabel Tribal Gaming Commission, are Andrew Hofstetter, Tribal Gaming Protection Network chairman for Tribal Government Affairs; Eddie Ilko, security claims manager at Sycuan Casino; and Les Stanley, executive director of the Rincon Gaming Commission.

Active shooter course

Ensure your property mitigates risk, ensures compliance, and increases casino employee performance by downloading the comprehensive OnCourse Learning 2018 Course Catalog for Gaming.  Among the tribal casino employee training courses available are “Active Shooter and Critical Incidents Course,” “Casino Surveillance Basics” and “Anti-Money Laundering (AML).”

OnCourse Learning Financial Services is a leading provider of governance, risk and compliance training for the bank, mortgage, credit union, gaming and nonbank financial services industries. It offers a comprehensive course catalog complemented by its sophisticated learning management system. To learn more, please contact 866-512-9888, visit OnCourseLearning.com/Financial-Services or follow us on Facebook and Twitter.

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Deborah Filipek, Media Relations Manager



About OnCourse Learning

OnCourse Learning delivers licensure, regulatory and compliance education solutions throughout the nation’s leading industries including financial services, healthcare and real estate. Through trusted industry expertise, compliance management and technology solutions, OnCourse Learning focuses on advancing the e-learning environment for individuals and businesses to help to build new careers, empower employees through knowledge and identify efficiencies in corporate training management. OnCourse Learning offers a full suite of educational products including state and federally approved prelicensing and continuing education programs, accredited course content, exam prep tools, publications, e-books, events and a sophisticated and customizable learning management system and course-authoring tool. To learn more, visit OnCourseLearning.com.